Encouraging words, friendly gestures, smiles and favourite treats are often more effective than harsh shouting and commanding orders.
A helping of favourite fruit, nicely hand-cooked breakfast on a lovely plate brings a lot of cheer and can make the day.
I can shout at my child to get ready for school or say with a broad smile, that it is the start of a new day with many exciting things to learn and the way out of bed is much quicker and with a lot of expectation and wanting to participate in the day.
Sporting endeavours need a lot of support and patience and should always be encouraged with gentle and understanding encouragement rather than harsh and/or loud words that can bring a person over the edge and proof the needle that broke the camels back.
These are the things that pop into my head when I think about the bullying scandal in British Swimming.